Commercial Disclosure
Last updated on July 14, 2026
Under Japan's Act on Specified Commercial Transactions, we disclose the following. This information also serves as the commercial disclosure for customers in the United States and other regions.
1Operator
Legal seller
LI TING (sole proprietor, Japan)
Operations manager
LI TING
Service name
CFTH (comesfromtheheart)
Address
1908-5 Shimoshingo, Hanyu-shi, Saitama 348-0047, Japan
Phone
+81 90-2376-8737 (support by email; hours weekdays 10:00–18:00 JST)
Email
hello@comesfromtheheart.online
2Price, fees & payment
Price
Shown per product; settled in USD; final amount by server-side recalculation.
Shipping
max(actual rate, USD 8.90); free over USD 100.
Payment
Cards, Apple Pay, Google Pay (via Stripe), PayPal. Charged at order confirmation.
3Delivery
Physical
Confirm within 48h; then production 4–7 business days + shipping 7–14 days.
Digital
Immediate download after final confirmation.
4Returns (made-to-order)
Before final confirmation: cancellable. After confirmation: no change-of-mind returns. Paid but unconfirmed within 48h with no quality issue: auto-cancel & full refund. Defect/damage: refund or remake.
Because this is a mail-order (distance) sale, no statutory cooling-off period applies.
5Governing law
Governed by the laws of Japan, without prejudice to mandatory consumer-protection rights in your country of residence.